Your commercial deal is done, the goods or services have been delivered, and the invoice has been sent too. But, your debtor has still not paid. Let’s assume that your terms are 30 days, and that your debtor still hasn’t paid after 60/120 days. Assuming that you know they’ve already ’accepted’ your invoice, and that they’ve never raised a query or dispute, they’re probably using you as a free-of-charge overdraft facility.
That’s when third-party intervention can play its role in the escalation process. We will act, in our own name, where we’ll first assess their credit worthiness, or their ability to pay. Then, armed with this crucial information, we’ll call them to negotiate payment of your invoice, plus Late Payment Act interest and compensation. This will ensure that your invoice gets priority over their other unpaid bills, and we’ll educate them to pay on-time in the future.