You’ve kept your side of the commercial agreement, but your debtor hasn’t. Their account remains outstanding, and it’s now overdue for payment. They may be just days late in paying, but why? Are they now encountering cash flow problems? Is this the beginning of a downward spiral?
Acting in your name, we’ll call your debtors to confirm your terms of trade, we’ll inform them of your intention to apply Late Payment Act interest and compensation, and we’ll educate them to pay on-time every-time. And, we’ll have done all this having first assessed their liquidity and solvency - in other words we’ll resolve whether they can’t pay, or won’t pay.
As you may know, it’s claimed to be 10 times cheaper for you to sell to an existing customer than to a new customer. So, by having us educate your customer to pay on-time, you can then continue to trade with them, and you can increase their credit limit too.