Pre-Terms Collections Service
Sadly, many credit departments are under-resourced and under-funded, and this leads to a lack of staff that has a lack of time. Month-end processes often absorbs too much of their time, and the staff struggle to keep pace with the day-to-day pressures of the busy credit function.
As a result, one task becomes a non-starter: calling customers before their account becomes due for payment. Yet, hardly anyone would dispute the value of this strategy, and that’s why we provide you with both the time and the resource to make it happen.
Acting in your name, we’ll call your debtors, we’ll agree the content of your invoice and seek their approval of it, or we’ll alert you to their queries and disputes, and we’ll ask for the date they’ve scheduled your invoice for payment. You’ll receive a full report of our findings, including your debtor’s ’admission-of-debt’, which you can submit as evidence if the debt is ever disputed. Prevention is always better than cure.
