The first step you can take to ensure prompt payment of your invoice is to verify that your debtor has received your goods or services, and that your invoice accurately reflects the charges agreed. Even the tiniest of misunderstandings, like the discount your sales person agreed for bulk orders, can find your invoice stalled in the ’pending’ tray.
To help you, acting in your company name, we’ll call your debtors to discuss all of these aspects; we’ll log their agreement to the invoice content or, alternatively, make you aware of their queries and concerns. Your customers will appreciate the enhanced customer service, your invoice will be elevated to the ’cleared-for-payment’ tray, and you’ll appreciate the improved cash flow.